Returns, Refunds - Penobscot Adventures

Penobscot Adventures Return/Refund Policy

Reservations

Reservations are required and can be made by calling Penobscot Adventures at 1-877-356-0386 with VISA/MasterCard or by mail with certified check or money order. A 50% deposit is required to confirm your reservation with the balance due 45 days in advance of arrival (PA will automatically debit your credit card). Reservations within 45 days of your trip require full payment with the reservation. Deposits can be transferred one time, but are non-refundable due to weather or change of plans.

Purchases

If for any reason you are not satisfied with a product you purchased you can return it within 7 days of the original purchase date.

Cash Refunds

Cash refunds will only be given with a valid receipt showing the original form of payment for purchase as cash.

Credit Card Refunds

All credit card purchases will be refunded back to the original credit card that merchandise or tanning packages were purchased on. In the event there is no receipt showing credit card used or credit card is not available, Penobscot Adventures will issue a Gift Card.

Check Refunds

All check purchases will be refunded 14 days after the original check has cleared; check refunds will be done in the form of a mail check from our Corporate Office.

Store Credit

Store credits are issued in the form of an Penobscot Adventures Gift Card, which can be used for any Penobscot Adventures trips and merchandise.